RCM is a single source provider for the pivotal technology and services that improve both the front-end connectivity and back-end billing and collections that are necessary to establish new outreach programs or maintain existing outreach relationships. Our priority is to make the business happen in the most efficient and profitable way possible, with no capital investment from the hospital.

RCM positions hospitals to strengthen client loyalty (physician loyalty) by providing leading edge technology and services to reach to physician offices, draw stations, and nursing homes. This is accomplished with no upfront capital for software purchase, setup, implementation, and ongoing operations to maintain a robust outreach business.

RCM widens the hospital's narrow profit margin by controlling operational costs and maximizing outreach profit. RCM's front-end connectivity solutions, supply management, and billing services are linked to the revenue actually collected-not operational costs.

RCM respects that hospital CEOs and CFOs must grow inpatient admissions. This comes from loyal physicians who are bonded to the hospital through a variety of services. RCM acts as the hospital's agent in building that basic physician loyalty as we connect the doctor to the hospital LIS. RCM makes the partnership a pleasant, efficient, and profitable experience for all the partners. We begin the process that can result in those valuable referrals for transplants, major surgeries, high-profit testing and treatments. RCM opens the connectivity doorway to existing and new customers.

RCM provides a powerful incentive for doctors to continue their traditional Lab relationships. Job one for every hospital is to preserve their existing client base from being stolen by local and national commercial Lab providers. RCM allows hospitals to vie stride for stride with their highly-financed, high-profile competitors. RCM provides the end-to-end connectivity and automation needed in the competitive outreach marketplace.

RCM delivers vital reporting tools that laboratory outreach managers can use to track and trend client utilization and map out future growth and profitability. Monitoring client's financial performance, contributions by physician specialty, and test level volumes provides metrics to the manager who wants to stay in control of their enterprise. Operational transparency makes it easy to follow the money.

RCM recognizes that the back-end billing and collections process is often a catch-all for inefficiencies in the front-end. RCM enables clients to flip this process around by focusing on clean capture of information in the front-end. Workflow is dramatically improved when clients move from a manual process to automation using technology designed for the outreach laboratory industry.

RCM delivers the skilled labor and technology tools to optimize the laboratory billing and collection process. This outsourcing liberates hospital billing experts to focus on the hospital's high-dollar balances, leaving RCM to meticulously and aggressively work the lower dollar claims right into the hospital bank account. This is RCM's core business model.

RCM has industry consulting expertise on staff to train, answer questions, and apply in-depth knowledge of current payor trends to the benefit of our partners. Knowing the world of Lab billing is a tangible benefit to clients.

RCM eliminates big headaches for the hospital IT department. RCM's approach is LIS, HIS, and EMR-agnostic. RCM hosts and maintains the tools and software, leaving the IT staff to tend to other money-making duties.