Specimen Management

A variety of reports are available within the Specimen Management module to manage staffing and workflow. Several management reports can be output in Excel format for subsequent analysis or reporting to other divisions of the user’s organization.

PDA Traces

Allows users to monitor PDA activity and online tracking on the map.

Security Reports

Enables users to display a PDF report showing all groups defined in the system.

Enables users to display a PDF report showing the system features associated with each user group, thus defining those features that each user group is authorized to work with.


Groups displayed on reports are defined in the security setting.

Account Information

Provides users an easy means of monitoring all activity pertaining to a particular account.

Call Trends Tracking and Determination

Call Trends is a management tool that helps users track and view the workflow of calls coming into the facility.

The Call Trends feature enables users to view compiled data on calls in the form of a pie chart and bar graph. Once the system compiles the visual aids, the graph provides further detailing capabilities that enable users to narrow data on call trends as well as extract and view detailed information. The pie charts and bar graphs consist of twelve periods based on the interval chosen.

Call Statistics

The Call Statistics menu enables users to view the types of calls that come into the facility and the frequency of each. This is useful for determining the frequency and consistency of each call type for management purposes.

Provides users with the percentage of each call type received and displays the data in two separate color-coded pie charts

Route Management

The Courier Tracking system provides route definition for routine and specialty routes as well as the ability to dispatch pickup requests in real time to couriers out in the field. It also documents all activities by the couriers such as specimen pickup, supply delivery, and returns.

The system displays the progress of the route in different colors to indicate the route status. For example, if a route is scheduled to start in an hour, this tool is useful to help the dispatcher select the appropriate route based on how close it is to the requesting location or the amount of time the run will take.

For completed locations, the system shows the length of time spent at a location, as well as the courier’s or phlebotomist's arrival and departure times. Specific account detail can also be viewed, including the following: Deliveries and Returns.

Route History Reports

Available Route History Reports includes: Inventory Returns. Car Inventory and Specimen.

Fleet Management

In Fleet Management, users can define information for each vehicle, few examples include the following:

  • Vehicle make
  • Vehicle model
  • Vehicle year
  • Vehicle color
  • Car availability
  • Tag number
  • Vehicle's current odometer reading
  • Vehicle's VIN number
  • Expiration date of the vehicle's registration
  • Expiration date of the vehicle’s insurance
  • Date of vehicle’s last service
  • Date of vehicle’s next scheduled maintenance

In addition, users can perform the following functions: produce vehicle history reports, schedule vehicle maintenance based on time in service alerts and schedule vehicle maintenance based on mileage alerts.

Mileage calculations allow customizable values for fleet maintenance reminders.

Users can capture the vehicle’s service history, few examples include the following:

  • Date of vehicle’s last service
  • Vehicle’s mileage at the time of servicing
  • ID associated with the vehicle service
  • A description of the vehicle service
  • Comments entered by the user during service registration
  • Location of the vehicle service
  • Price of servicing


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