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10 YEARS

Over the past ten years, RCM has grown tenfold program are no longer thought of as a basement
and is proud of the employees that have been a business, but a leading contributor to the
part of the journey since the beginning. Having hospital’s bottom-line profits. Now that labs are
sustainable growth has allowed RCM to employ faced with reductions in lab reimbursements due
a diverse group of talented employees at the to PAMA’s new regulation, it is important for
Clearwater, Florida headquarters. RCM plays laboratories to review available opportunities to
a role of mentoring numerous young individuals offset diminishing cash flow.
through academic internships and mentor
programs. The core belief is that dedication and With each year passing RCM has worked hard
team work from the employees played an to deliver on its vision to give exceptional client
enormous part in the success of RCM through service, implement technologies driven by
the years and will do so in decades to come. industry excellence, execute well-planned
implementation processes, and ensure financial
In today’s ever-changing revenue cycle industry, integrity by handling the day-to-day revenue for
challenges become the motivation. RCM’s deep each client. RCM looks forward to the next ten
commitment is to capture lost revenue, which years of quality and excellence in managed
is often considered not worth purusing, leaving services and innovative technology for clinical
hundreds of dollars behind. Clinical laboratories laboratories to go beyond their revenue
for years were measured as a cost center. potential.
Hospital labs who implemented an outreach

10 YEARS OF QUALITY & EXCELLENCE

RCM Enterprise Services was formed in July, clients robust and flexible solutions to fit the
2009 with five employees. Mr. Gilbert Hakim, business model. These solutions allowed RCM’s
CEO of SCC Soft Computer opened RCM’s clients to make smarter business decisions, im-
doors ten years ago. Mr. Hakim’s vision was, plement better workflow efficiencies and expand
and continues to be, to offer technologies for outreach technology platforms, fulfilling the origi-
laboratories to build, sustain and grow a nal company vision.
profitable outreach program and provide
revenue cycle managed services. Since
inception, RCM has gone from five employees
in 2009 to over 100 employees serving clients
throughout North America by delivering
technology solutions to laboratories.
The small steps made in the beginning laid the
foundation for larger endeavors. With state of
the art products and a wide-range of technol-
ogies at its disposal, RCM was able to provide